Server warnings
The Overview tab lists anything that needs your attention. Most notices have a button that takes you to the fix. You can dismiss a notice; it comes back if the problem returns.
| Warning | What it means | What to do |
|---|---|---|
| Installation Revoked | Academium has stopped this server | Contact your Academium account manager |
| Server Error | Surepass could not start a service | Click View Logs, then try Restart. Contact support if it continues. |
| System clock is incorrect | The server's clock has reset, often because of a flat clock battery. Exam times will be wrong. | Click Fix Clock |
| Previous session ended unexpectedly | Power cut or crash | Check results from that session for unfinished attempts |
| Drive failure indicators detected | The drive may fail soon | Back up now and replace the drive |
| Drive health warning | The drive reports poor health | Back up and replace the drive |
| Drive temperature high | The drive is above 55°C | Improve airflow or cooling |
| HDD detected — SSD recommended | The server runs on an older, slower drive | Plan to move to an SSD |
| Disk space nearly full | Less than 10% of the drive is free | Free space, or move backups to another drive |
| Portal account disconnected | The link to Academium was removed | Click Reconnect Portal and sign in again |
| No backup taken yet | Automatic backup has not run | Click Back Up Now |
| Network congestion detected | Lab computers are getting less data than they need | Use cable connections, or reduce the number of computers |