# Server warnings

> Academium Surepass Help › Your school server
> For: Server Edition
> Web page: https://helpcenter.academium.com.ng/academium-surepass/article/sp-server-warnings
> Last updated: 2026-10-06

The **Overview** tab lists anything that needs your attention. Most notices have a button that takes you to the fix. You can dismiss a notice; it comes back if the problem returns.

| Warning | What it means | What to do |
| --- | --- | --- |
| **Installation Revoked** | Academium has stopped this server | Contact your Academium account manager |
| **Server Error** | Surepass could not start a service | Click **View Logs**, then try **Restart**. Contact support if it continues. |
| **System clock is incorrect** | The server's clock has reset, often because of a flat clock battery. Exam times will be wrong. | Click **Fix Clock** |
| **Previous session ended unexpectedly** | Power cut or crash | Check results from that session for unfinished attempts |
| **Drive failure indicators detected** | The drive may fail soon | Back up now and replace the drive |
| **Drive health warning** | The drive reports poor health | Back up and replace the drive |
| **Drive temperature high** | The drive is above 55°C | Improve airflow or cooling |
| **HDD detected — SSD recommended** | The server runs on an older, slower drive | Plan to move to an SSD |
| **Disk space nearly full** | Less than 10% of the drive is free | Free space, or move backups to another drive |
| **Portal account disconnected** | The link to Academium was removed | Click **Reconnect Portal** and sign in again |
| **No backup taken yet** | Automatic backup has not run | Click **Back Up Now** |
| **Network congestion detected** | Lab computers are getting less data than they need | Use cable connections, or reduce the number of computers |

---

Need a server computer, a Windows licence, a school network or a computer lab? **Academium Plus**, from the same company as this product, supplies and sets them up, with a **free quote**: https://my.academium.com.ng/support
