Call Log

Frontdesk → Call Log records phone calls to and from the school.

Before you start

Add your calling purposes, such as Fees enquiry or Admissions, under Frontdesk → Configuration. See Frontdesk configuration.

Recording a call

Record the caller's name and phone number, the call type, the purpose, the date, the start and end times, a follow-up date if someone needs to call back, and a note.

Good to know

Call Log has its own permission, so you choose which staff can see and record calls.