Your first sign-in

Once the server is linked and set up, sign in to Surepass itself.

1. Open Surepass on a computer with the Client Edition. It finds the school server by itself.
2. Enter your email and the same password you used to link the server.
3. Click Log in.

You land on your Dashboard. The menu on the left shows everything you can manage.

Your password

Your administrator account on the server starts with the same password as your Academium account. You can change it on the server later: in the control panel, open the Portal tab and click Reset Admin Password. You confirm with your Academium password first.

What to do next

• Schools: follow the School setup checklist.
• Tutorial centres: follow the Centre setup checklist.

Common problems

"These credentials do not match our records." Use the email you linked the server with. If you changed the password on the server, use the new one.

The page asks for a security code. Two-factor sign-in is on for your account. See Two-factor sign-in.