Using a lab computer

On a lab computer, Surepass opens on the sign-in page.

Signing in and out

Each person signs in with their own username and password, and signs out from the menu under their name (Logout) when they finish. See Signing in.

The computer code

Each lab computer has a computer code, such as PC-012, shown on the sign-in page. Staff use it to tell computers apart and to place them on seats in a lab room. See Devices.

When a seat is reserved

During an exam, some computers are kept for particular students. If you sign in at someone else's seat, Surepass says Seat Already Assigned, shows who the seat is for, and asks you to go to your own seat. If it is a mistake, use Request Temporary Access. See Signing in for a test in the lab.

If a seat becomes reserved while you are using it, Surepass warns Computer reserved - please move and signs you out after a countdown.

Common problems

"Your server seems to be offline". The school server is not responding. Check it is switched on and that this computer is on the school network, then click Retry.

The computer was moved to another room. Ask your School Owner to update its seat in the lab layout.