Updates, maintenance and logs
Updating the server
Open the System tab.
- Check for updates to see whether a new version is available.
- Install Update downloads and installs it. The server is unavailable for a minute or two while it installs and restarts. Your school's records are kept.
- Do not close the control panel during an update. On Linux, the page reconnects on its own when the server is back.
Install updates outside school hours.
Database updates
Some updates also update the database that holds your records. The panel shows Database Update while this happens, then restarts the server. Do not close the application during it.
Upgrade failed? Your records have not been changed. Choose Try again, or contact Academium support.
Keeping your staff's applications up to date
The server keeps its own copies of the Client and Individual editions. Staff download them from the server's download page, without needing the internet. See Connecting computers to your school server.
Maintenance
The Maintenance options fix most everyday problems. On Windows, press Ctrl + I to open them.
| Option | What it does |
|---|---|
| Clear System Cache | Removes temporary files the server uses to speed things up |
| Clear Cache & Restart | Clears the temporary files and restarts. Fixes most issues. |
| Restart Server (Windows) | Restarts without touching any school records. On Linux, use Restart at the top of the panel. |
| Re-run School Setup (Windows) | Makes the school setup run again on the next attempt. Use only if Academium support asks you to. |
If Academium is behaving oddly, try Clear Cache & Restart first.
Logs
The Logs tab shows technical records of what the server has been doing. You will not normally need them, but Academium support may ask you for them.
- Windows: choose the log (Server, Application, Database or System), then Refresh or Clear.
- Linux: choose the log and how many lines to show (50, 200 or 1,000), then Copy to paste them into a message to support.
Version details
The System tab also shows which version of the Server Edition is installed.