Staff roles and permissions

A role decides what a member of staff can see and do. Everyone in the same role has the same permissions; you change what a person can do by changing their role, or the role's permissions.

Who can manage roles

The School Owner and School Admins manage roles from Employees → Staff Permissions. A school admin cannot change their own role or the School Owner's role.

The built-in roles

Role Typical use
School Owner Everything, including settings, branches, devices and the subscription
School Admin Day-to-day running of the school and its staff
Teacher Teaching and assessment
Accountant Fees, accounts, payroll and tax
Receptionist Front desk and prospective students

You can create your own roles, such as Bursar, Head of Year or Librarian, and rename them.

Setting permissions

Choose a role to see its permissions, grouped into cards by module. For each permission there are four separate rights:

  • View: see the records
  • Add: create new records
  • Edit: change existing records
  • Delete: remove records

So a role can be allowed to see a record without being allowed to change it.

Use search to find a permission, expand / collapse to open the cards, and the "all" toggle at the top of a column to tick every box in it.

Built-in limits

Some built-in roles can never be given certain areas, whatever is ticked, so that a mistake cannot hand them out:

  • Teachers and Receptionists can never access money and accounting.
  • Accountants can never access teaching and assessment.

On the permissions screen, areas a role is barred from are hidden, with a count of how many are hidden. These limits do not apply to roles your school creates.

Some things are only for the owner or admins

A few pages are tied to the role itself rather than to permissions. For example, Devices & Access, School Branches and Subscription are for the School Owner, and Session Settings and Staff Permissions are for the School Owner and School Admins.

Common issues

A member of staff cannot see a menu item. Check their role's View permission for that module. Also check the module is turned on for your school and included in your plan.

I ticked a box but it did not stick. The role may be barred from that area by a built-in limit (see above). Create a new role for that person instead.