# Monitoring the server

> Academium Surepass Help › Your school server
> For: Server Edition
> Web page: https://helpcenter.academium.com.ng/academium-surepass/article/sp-monitoring-the-server
> Last updated: 2026-10-06

The **Monitor** tab shows how hard the server is working. Check it during a busy exam.

## Network quality

Shows the data going **into** the server (from the lab computers) and **out** to them, and how much each connected computer is getting.

Quality is measured against the busiest moments of the current session, not a fixed number:

| Quality | What it means |
| --- | --- |
| **Good** | Normal |
| **Degraded** | Noticeable slowdown. Use cable connections instead of Wi-Fi where you can. |
| **Critical** | Students may see pages time out. Reduce the number of connected computers, or check the network equipment. |

## CPU, RAM and storage

Charts for the last five minutes show the **processor (CPU)** and **memory (RAM)** used by Surepass and by the computer as a whole, and how much space is left on the drive.

## Drive health

For drives that report it, the Monitor tab shows:

- **Drive Temperature**: safe is 0 to 55°C.
- **Drive type**: SSD or hard drive (HDD).
- **Drive Reliability**: **Endurance Remaining**, **Read Errors**, **Write Errors** and how long the drive has been in use.

USB drives and some other drives do not report health. The panel then says **Health counters not available for this drive**.

## When to act

| You see | Do this |
| --- | --- |
| **Drive failure indicators detected** | Back up now and replace the drive |
| **Drive temperature high** | Improve the airflow around the server |
| **HDD detected — SSD recommended** | Plan to move to an SSD for faster exams |
| High CPU or RAM during every exam | Consider a computer with more memory. See [Choosing your server computer](https://helpcenter.academium.com.ng/academium-surepass/article/sp-choosing-your-server-computer.md). |

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