# Postal Record

> Academium SMS Help › Frontdesk
> For: School Owner, School Admin, Receptionist
> Web page: https://helpcenter.academium.com.ng/academium-sms/article/sms-postal-record
> Last updated: 2026-10-06

**Frontdesk → Postal Record** keeps a record of post your school sends and receives, so nothing depends on a paper book. The Frontdesk needs a plan that includes it.

## Recording post

For each item, record:

- the **type** (sent or received);
- the **reference number**;
- who it is **from** and **to**, and the **address**;
- the **date**;
- whether it is **confidential**;
- an attached **document**, such as a scan of the letter;
- a **note**.

## Good to know

Postal Record has its own permission, so you choose which staff can see and record post. See [Staff roles and permissions](https://helpcenter.academium.com.ng/academium-sms/article/sms-roles-and-permissions.md).

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